A platform known as AskGamblers, which focuses on assisting online casino users with conflict resolution, has revealed that it has recouped over \$9 million for players in 2023. This notable accomplishment was achieved through the AskGamblers Casino Complaint Service (AGCCS), which managed more than 2,200 disputes in the previous year.

Since its establishment, the AGCCS has tackled an astounding 80,000 grievances and returned a cumulative \$60 million to users. These figures emphasize the considerable influence AskGamblers has exerted in fostering equity and responsibility within the internet gaming sector.

Gaming Innovation Group (GiG) acquired AskGamblers in 2022 as part of a \$47.9 million transaction. This acquisition came after a period of economic hardship for Catena Media, the former proprietor of AskGamblers. Notwithstanding these obstacles, GiG has prospered, reporting a 37% surge in revenue during the final quarter of 2023.

AskGamblers’ General Manager, Dijana Radunovic, ascribed the AGCCS’s triumph to the team’s commitment and the confidence players have bestowed upon them. The escalating volume of complaints spanning all segments of online gambling underscores the vital function AskGamblers performs in guaranteeing an equitable and pleasurable encounter for all participants.

We value your decision to select our services for resolving this disagreement. We commit to dedicating the same level of effort we consistently provide.

Regarding GiG, their recent activities have been substantial – in the preceding month alone, they’ve unveiled fresh collaborations for their CoreX and SportsX platforms within the Spanish and Argentinian markets.”